Shipping policy

1. Order Processing & Fulfillment

Processing Time: All orders are processed within 5–7 business days.
Fulfillment Location: Direct orders are fulfilled from our facility in Tyrone, Georgia.
Business Days: Our fulfillment team operates Monday through Friday, excluding standard U.S. holidays.
Affiliate Orders: Please note that items purchased via affiliate links are fulfilled by our respective partners according to their specific processing timelines.

2. Shipping Rates & Transit Estimates

Standard Shipping: Once processed, domestic transit typically takes 3–5 business days.
Carrier Selection: We utilize trusted carriers including USPS, UPS, and FedEx to ensure your package arrives safely.
Tracking: You will receive a shipment confirmation email with a tracking number once your order has departed our facility.

3. Shipping Protection & Delivery

Optional Insurance: For added peace of mind, we offer Shipping Insurance at checkout to protect your order against loss, theft, or damage during transit.
Delivery Issues: If your tracking information shows "Delivered" but you have not received your package, please contact us at info@luxerx.shop within 48 hours so we can assist you in opening a carrier investigation.
Address Accuracy: Customers are responsible for providing a correct and complete shipping address at checkout. LuxeRx is not responsible for orders delivered to an incorrect address provided at the time of purchase.

4. Contact Information For any questions regarding your shipment, please reach out to our support team:

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